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This bedwetting alarm broke within the first two days we had it. We had to send it back for a replacement bedwetting alarm. The bedwetting alarm is a dud and terrible. When my daughter gets hot or sweats it gives a false alarm. When she wets at night, it doesn't go off.

We have been using the alarm for over 5 months with no measure of success to this point. My daughter sleeps right through even when turned to the loudest setting. She is depressed ad sad and I am frustrated that I spent over $100. The company refused to ship me a replacement until I paid them $50.

I hate this company and the Enuresis Solutions.

Product or Service Mentioned: Drybuddy Drybuddyflex Bedwetting Alarm.

Reason of review: Poor customer service.

Monetary Loss: $330.

Preferred solution: Full refund.

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Anonymous
#1164852

Don't you know that an alarm can only sound? Any alarm cannot wake up your daughter if she does not want to be woken up, for whatever reason.

YOU, as the parent, must be responsible for making sure that your child wakes up.

What you are saying is that you have been negligent of your responsibilities and find it convenient to blame the alarm for your mistakes.

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